RESIDENT MANAGER
Firenze

A WAY TO LIVE YOUR PASSION: BECOME A CXer

We have a crazy ambition: we want working at CX and becoming a CXer to be a life experience that will stay with you forever, whatever your job at CX is.

You’ll be becoming part of a diverse, multicultural community of global citizens who do what they love and love what they do.

You’ll be bringing your enthusiasm, energy and personality in a great team that will welcome and value you for who you are and help you grow in your career and as an individual.

And last but not least, you’ll have the opportunity to really make a difference in people’s lives by helping them become their best.

 

WHAT IS CX:

In short, CX is a Student Housing Company. But that’s really underselling who we are.

At our core, we exist to provide students, professionals, digital nomads from all over the world a living environment and experience that will help them achieve their goals and live their dreams. Everything from our shared spaces to our rooms to our services is geared towards that.

That’s what makes us a great place to work.

 

WHO WE ARE LOOKING FOR:

We believe in gut feelings.

If you read through everything and your gut feeling told you “this is for me”, you’re already in a good place.

We’re looking for a dynamic, talented green thinker who knows and loves to think out of the box and who’s eager to take on exciting challenges to help us grow  and keep being the best in Student Housing.

Anything else – gender, nationality, sexual orientation, skin color, football team, weird hobbies – doesn’t matter. Because in 2020 it shouldn’t matter. Come as you are.

 

THE POSITION:

We’re looking for a RESIDENT MANAGER for CX Florence.

Somebody able to manage a multicultural space with guests from all over the world.

 

WHAT WE’RE LOOKING FOR:

Well, first of all we want to like you, and we want you to like us.

If you’re a “glass half full” kind  of person, a team player,  a good “people person” with   a hint of a business flair, it’s a really good start.

You need to have some study or work experience in the tourism and business field for this role, meaning that budgeting, pricing, revenue and team organization should be your bread and butter.

Add to that some good Protel knowledge and some slick English skills, and consider it  a date.

 

WHAT YOU’LL BE DOING:

Being a CXer means you’ll be wearing multiple hats, and you’ll enjoying doing that. But these are some of the core responsibilities you’ll have.

  • Coordinate all activities at CX Florence, including the Reception team and the outsourced services (maintenance, cleaning)
  • Define commercial and rates policies together with the Direction
  • Help define and bring to life Marketing and communication activities
  • Supervise the Front Office and making sure it operates according to the standards of service and procedures
  • Control budgets and results
  • Set goals and objectives together with all other departments
  • Maintain relations with Tour Operators, Universities, Associations and local private and public entities.